2025 Hajj: NAHCON set to receive complaints against approved lead private operators

In the spirit of fairness, the National Hajj Commission of Nigeria has announced that it is ready to formally entertain grievances against any of the 10 lead Private Tour Operators, certified to administer the 2025 Hajj operations under the private sector.

This was contained in a press statement signed by the NAHCON’s Assistant Director, Information and Publication, Fatima Sanda Usara, on Wednesday.

Usara who signed the statement on behalf of the Commission’s Chairman and Chief Executive Officer, Prof. Abdullahi Usman Saleh, stated that the move is in line with the Commission’s resolve to address any allegation against its decisions in a “just and impartial manner.”

The statement reads in part: “To this end, NAHCON hereby invites individuals or groups with credible evidence justifying why any or all of the aforementioned companies are not qualified to be among the lead companies to come forward with their claims on or before Friday, 3rd January 2025. Such evidence will facilitate a review of the selection and thorough re-investigation that would enable the Commission take appropriate action should the allegations be substantiated.

“In view of the above, written submissions, accompanied by verifiable evidence supporting the claims should be addressed to: “The Chairman, National Hajj Commission of Nigeria  (NAHCON)”, and delivered on or before Friday, 3rd January 2025.

“Please, accept the Chairman’s assurance that all submissions will be treated with the confidentiality it deserves, and all investigations will be conducted in line with the Commission’s commitment to fairness.

“NAHCON appeals for the cooperation and understanding of stakeholders and the public in achieving the aforementioned objective.”

NAHCON vowed that it will remain neutral in the discharge of its obligations to its stakeholders.

Recall that NAHCON approved 10 firms, classified as lead companies, disclosing that after screening, 118 Private Tour Operators were qualified for the Licence, for 2025 Hajj and Umrah operations.