Fidelity Bank Unveils New Payment Solution

Fidelity Bank Plc has announced the launch of a payment solution designed primarily to allow customers send money and pay bills using their phone keyboards without recourse to the online banking platform installed on their mobile devices.

The solution known as ‘Flashkey,’ according to the bank, was a ground-breaking initiative, a first its kind in the Nigerian banking industry.

It explained that the solution was designed to enable customers and members of the banking public initiate payments and effect transfers using their phone keyboard in an easy and convenient manner.

Speaking on the product, Chief Executive Officer of the bank, Mr. Nnamdi Okonkwo said:

“We are constantly innovating to better serve our customers and the banking public. Flashkey allows carry out transactions whilst on any social media platforms. That is not all, using this product, you can at the same time generate and deliver instant message notifications to the fund recipients.”

According to him “It does not matter if you are chatting, sending a mail, or browsing on your phone, this solution ensures that you do a transaction in a flash without having to log into your Online Banking app.”

Customers only need to follow a simple process to activate the solution, the bank’s Divisional Head e-Banking, Mrs. Ifeoma Onibuje explained.

“To activate this solution simply log into your Online Banking app with your Username and Password. Navigate to settings & select “Activate Flashkey”. Set up is completed by setting Flashkey as default keyboard and entering the Online Banking username” she stated.

She further explained how to effect a transaction with Flashkey.

“Tap on the Fidelity Bank icon on your keyboard, select ‘Send Cash’ option; input your online banking password; select beneficiary bank and details; input amount to be transferred; input your PIN or token and send to beneficiary,” she said.